CUSTOMER SERVICE MANAGER, TRANSPORTATION
Our client is one of the World's most proactive and influential Freight Forwarding organizations. A virtual "powerhouse" on the International scene, this organization is a force to be reckoned with. They offer the full gamut of freight forwarding services including transborder, ground, air, ocean, customs, warehousing, etc., allowing them to provide a "complete logistical solution" to their clientele. Their size, scope and expertise, are such that no logistical need is beyond their capacity and thus no client requirements will go unmet. This devotion to customer satisfaction has allowed them to secure some of the World's most respected organizations, global leaders in their own right, as trusted clients.
Comprehensive and competitive compensation plan, commensurate with experience including base, bonus, benefits, vacation, etc.
Due a recent promotion, our client is looking to hire a similarly amazing Customer Service Manager to fill the shoes of the prior incumbent who is moving on to tackle a prestigious senior role. Based out of Toronto, you will be managing a team of approximately 25 customer service professionals.
THE SUCCESSFUL CANDIDATE:
As the successful candidate, you will be an accomplished manager, an expert in the fine art of Customer Service and possess a functional understanding in the field of freight movement via ground, ocean or air. In fact, it really comes down to ticking off 3 boxes:
1) Operational proficiency in Freight Brokerage / Freight Forwarding, specifically ground.
2) Past success leading, developing, mentoring a team of customer service professionals.
3) Strong innate customer service skills and orientation.
I look forward to providing more "color" to this role in finer detail with all qualified and interested parties.
Customer Service Manager, Ground Freight
- University degree in logistics or business management would be considered an asset.
- Post graduate education an asset.
- CCLP, CIFFA, CITT, P.Log, or other transportation/logistics certification is an asset.
Trevor Stewart, President
HOW TO APPLY:
Please click on the "APPLY" button located elsewhere on this job posting (preferred) or email your resume to: firstname.lastname@example.org
LEARN MORE ABOUT THE RECRUITER:
Trevor Stewart: http://stoakley.com/meet-trevor-stewart/
August 7, 2019
JOB ORDER NUMBER:
Air freight, airfreight, freight forwarding, cargo, airline, freight brokerage, international trade, international freight, transportation, traffic, customs, surface transportation, overseas, shipment, import, export, trans-border, cross border, Ocean freight, CIFFA, IATA, CITT, P.Log., freight coordinator, freight broker, freight forwarder, cargo agent, logistics, Account Manager, Customs, CCS, CSCB, Customs Brokerage, Oil Gas, Project Cargo, Project Freight, Transborder, Transboarder, Trans border, Trans-border, HVS, LVS, cLVS, CBSA, courier, trucking, 3PL, warehousing, distribution, 4PL, Account executive, sales, inventory management, compliance specialist, Product Manager, Trade Lane Manager, pricing manager.
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