With over 60 years of success, our client has grown into the World's leading manufacturer of apparel. Relentless innovation and craftsmanship maintains the highest level of quality reinforcing its "Made in Canada" commitment. The company operates in two segments, wholesale and Direct to Consumer.
A competitive compensation with excellent benefits.
The QA Supervisor is responsible for the planning and management of the Quality Assurance department. Reporting directly to the QA Manager, this role follows performance and quality standards; identifies and implements process improvements; and adheres to business requirements to ensure operational excellence. This position works collaboratively with the Production, Logistics, Design, and Development departments to ensure that the performance exceed the expectations of domestic and international clients. As such, this role requires frequent travel between the Montreal and Boisbriand offices.
-Supervise QA external team by allocating responsibilities and workload and undertaking QC tasks to add value to the QC team.
-Initiate and coordinate QA activities including but not limited to: finished goods and in-process inspection, formal reporting, and initiation of non-conformity reports (NCR).
-Provide regular and ongoing feedback to QA Manager regarding performance and quality assurance issues.
-Establish KPI standards to measure the value and efficiency of QA finished goods department against key business objectives.
-Initiate contractor audits to guarantee quality, consistency, and protection of delivery windows is never compromised.
-Create schedules for Distribution center, local contractors and in-house QA team activities.
-Implement cost reduction initiatives to adhere with department's budget expense allowances. Report departmental expenses on the monthly basis.
-Facilitate and lead the development and implementation of processes and procedures in finished goods QA Department using an advanced knowledge of industry standards. Ensure all members are adequately trained to follow processes and procedures.
-Coach, lead, and mentor employees within the Quality Assurance department. Partner with Human Resources team for conflict resolution and counsel.
-Participate in talent acquisition process by selecting, interviewing, orienting, and training new employees.
-Conduct performance employees on employees within the Quality Assurance department.
-Participate in new contractor biding and enrolling process.
-Educate contractors on the organization's quality assurance standards, commitments, requirements, and metal contamination policy.
-Oversee inspection of all prototypes and samples performed by the QA team. Report any deficiencies as needed.
-Attend season sample review meetings, suggest improvements, and provide recommendations to prevent quality issues for future production.
-Support Sale Samples production and inspection by creating reports, communicating finds, and suggesting recommendations to Product Engineering, Design team.
-Lead and facilitate the testing of finished goods to ensure that products adhere to the organization's quality assurance standards.
-Post-secondary education or equivalent in apparel design and manufacturing.
-2 to 5 years of domestic apparel manufacturing coupled with textile quality assurance exposure.
-Working knowledge of Total Quality Assurance (TQA).
MUST be bilingual in French and English.
-Excellent written and verbal communication skills.
-Strong interpersonal and leadership skills with the ability to communication with various external (clients, suppliers, vendors, contractors) and internal stakeholders at all levels within the organization.
-Developed critical thinking, problem solving, and conflict resolution experience in a similar role/environment.
-Working knowledge of Root Cause Analysis Corrective Actions (RCAC), Fish Bone Diagram, 5S.
-Acceptable Quality Level (AQL).
-Technical apparel knowledge with production experience.
-Strong computer skills including full proficiency with Microsoft Office Suite.
-Ability to work with a strong sense of urgency by meeting tight deadlines, prioritizing tasks, and adhering to organizational quality standards.
-Ability to coach and collaborative with others with furthering self-development.
Donna Turner, Senior Recruitment Consultant
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Donna Turner: http://stoakley.com/meet-donna-turner/
April 4, 2019
JOB ORDER NUMBER:
Manufacturing, Production, Apparel, QA, Quality Assurance, Domestic, Textile, Clothing, Total Quality Assurance, QC, Quality Control, French, Bilingual.
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